1. General Provisions
These Privacy Policy Regulations (hereinafter referred to as the Regulations) are an official document of the LLC «Plant of Waterproofing Materials «GIDROKORD», located at the address: Yekaterinburg, Krestinsky St., 46A (hereinafter referred to as the «Company» / «Operator»), and determines the procedure processing and protection of information about individuals (hereinafter referred to as Users) using services, information, services, programs (including loyalty programs) and products of the site located at hydrocord.ru (hereinafter referred to as the Site).
Maintaining confidentiality is important for the Company, because the purpose of this Privacy Policy is to ensure the protection of the rights and freedoms of individuals and citizens when processing their personal data, including the protection of the rights to privacy, personal and family secrets, from unauthorized access and disclosure.
The Privacy Policy describes how personal data is processed — any actions (operations) or a set of actions (operations) performed using automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating , change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
Relations related to the processing of personal data and information about users of the Site are regulated by these Regulations, other official documents of the Operator and the current legislation of the Russian Federation.
The processing of personal data is carried out on a legal and fair basis, reasonably and in good faith based on the principles:
- legality of the purposes and methods of processing personal data;
- integrity;
- compliance of the purposes of processing personal data with the goals predetermined and stated when collecting personal data, as well as with the powers of the Company;
- compliance of the volume and nature of the personal data processed, methods of processing personal data for the purposes of processing personal data.
This Privacy Policy governs any type of processing of personal data and personal information (any personally identifiable information and any other information related thereto) about individuals who are consumers of the Company’s products or services.
This Policy applies to the processing of personal, personal data collected by any means, both active and passive, both through the Internet and without its use, from persons located anywhere in the world.
2. Collection of personal data
The purpose of processing personal data is to fulfill the Operator’s obligations to Users regarding the use of the Site and its services.
The processing of users’ personal data is carried out with the consent of the subject of personal data to the processing of his personal data.
Personal data means any information relating to a directly or indirectly identified or identifiable individual (personal data subject) and which can be used to identify or contact a specific person.
A request for the User’s personal data may be made at any time, including when the User contacts the Company. The Company may use such data in accordance with this Privacy Policy. It may also combine such information with other information for the purpose of providing and improving its products, services, content and communications.
Below are some examples of the types of personal information that the Company may collect and how such information may be used.
Collection of personal data
Various data/information is collected including:
- first and last name,
- delivery address;
- delivery city;
- phone number;
- E-mail address.
Personal data may also include additional information provided by Users at the request of the Operator in order for the Operator to fulfill its obligations to Users arising from the contract for the provision of services. The Operator has the right, in particular, to request from the User a copy of an identity document or other document containing the User’s first name, surname, photograph, as well as other additional data that, at the Operator’s discretion, will be necessary and sufficient to identify such User and will allow exclude abuse and violation of the rights of third parties.
When the User attracts other persons to the Company’s events and activities or invites them to communications, the Company may collect personal data provided by the User about these persons, such as: first name, last name, date of birth, postal address, email address and telephone number.
When processing personal data, the Company ensures the accuracy of personal data, its sufficiency, and, where necessary, relevance in relation to the purposes of processing personal data.
3. Storage and use of personal data
Users’ personal data is stored on electronic and/or paper media and processed using automated and non-automated systems.
Use of personal information
The collected personal data allows us to send notifications to the User about new products, special offers and various events. They also help the Company improve its services, content and communications. If the User does not want to be included in the mailing list, he can refuse the mailing list at any time by informing the specified contacts for feedback, as well as making changes in his profile settings on the site.
From time to time, the Company may use the User’s personal data to send important notifications containing information about changes to terms, conditions and policies, as well as confirming orders placed/purchases made/services ordered. Since such information is important for the relationship with the Company, the User cannot refuse to receive such messages.
The Company may also use personal information for internal purposes, such as conducting audits, data analysis and various studies in order to improve the Company’s products and services, as well as interact with consumers.
If the User participates in a prize draw, contest or similar promotion, the Company reserves the right to use the personal information provided to administer such programs.
Collection and use of non-personal information
Personal data that is not personal is also collected — data that does not allow it to be directly associated with any specific person. The Company may collect, use, transfer and disclose non-personal information for any purpose. The following are examples of non-personal information that the Campaign collects and how it may use it:
The Company may collect personal information such as occupation, language, zip code, unique device identifier, location and time zone in which a product is used in order to better understand consumer behavior and improve our products, services and communications.
The Company may collect personal data/information about what the user is interested in on the Company website when using other products and services. Such personal data/information is collected and used to help the Company provide more useful information to its customers and to understand which parts of the site, products and services are of most interest. For the purposes of this Privacy Policy, aggregate data is considered non-personal data/information.
If non-personal information is combined with personal information, the combined information will be treated as personal information for as long as the information is combined.
4. Transfer of personal data
Personal data of Users is not transferred to any third parties, except as expressly provided for in these Rules.
The processing of the User’s personal data is carried out without a time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools
The User agrees that the Operator has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, etc., solely for the purposes specified in the “Collection of Personal Data” section of this Privacy Policy
When specifying the user or with the user’s consent, it is possible to transfer the User’s personal data to third party counterparties of the Operator, subject to the acceptance by such counterparties of obligations to ensure the confidentiality of the information received, in particular when using applications.
Applications used by Users on the Site are hosted and supported by third parties (developers) who act independently of the Operator and do not act on behalf of or on behalf of the Operator. Users are required to independently familiarize themselves with the terms of service and personal data protection policies of such third parties (developers) before using the relevant applications.
The User’s personal data may be transferred at the request of authorized government bodies of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
The Operator blocks personal data relating to the relevant User from the moment of application or request from the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in the event of detection of unreliable personal data or unlawful actions.
Disclosure of information to third parties
In some cases, the Company may share certain personal information and data with strategic partners who work with the Company to provide products and services, or those who assist the Company in marketing products and services to consumers. The Company provides third parties with the minimum amount of personal data necessary only to provide the required service or conduct the required transaction.
Personal information will be provided by the Company only for the purpose of providing consumers with products and services, as well as to improve these products and services, and communications related thereto. Such information will not be provided to third parties for their marketing purposes.
To use personal data for any other purpose, the Company requests the User’s consent to the processing of his personal data.
Service Providers
The Company provides personal data/information to Companies providing services such as: information processing, granting loans, fulfilling consumer orders, delivery, other types of consumer services, determining the User’s interest in products and services, conducting surveys aimed at studying consumers or satisfaction with the quality of service . Such companies undertake to protect the User’s information regardless of their country of location.
Other persons
The Company may be required — in accordance with the law, judicial procedure, legal proceedings and/or based on public requests or requests from government authorities in or outside the User’s country of residence — to disclose personal data. The Company may disclose personal data/information about the User if it determines that such disclosure is necessary or appropriate for the purposes of national security, maintaining law and order or other publicly important cases.
The Company may also disclose personal data/information about the User if it determines that disclosure is necessary to enforce the Company’s terms and conditions or to protect its business and users. Additionally, in the event of a reorganization, merger, or sale, the Company may transfer any or all of the personal information it collects to the applicable third party.
5. Destruction of personal data
The user’s personal data is destroyed when:
- the User’s own deletion of data from his personal page (if such pages are provided for by the functionality of the site) using the “delete account” functionality available to the User using profile settings;
- removal by the Operator of information posted by the User, as well as the User’s personal page in cases established by the purchase and sale agreement (offer);
- when the subject of personal data withdraws consent to the processing of personal data.
Cookies and other technologies
The Website, interactive services and applications, email messages and any other communications on behalf of the Company may use identification cookies and other technologies, such as pixel tags, web beacons. Such technologies help the Company better understand user behavior, report which sections of the site have been visited by users, and measure the effectiveness of advertising and online searches. The Company considers information collected by cookies and other technologies as non-personal information.
The Company’s goal in such cases is to provide a more convenient and personal interaction with the Company. For example, knowing the User’s name, the Company can use it in its communications. By knowing that someone using a User’s computer or device has purchased a particular product or used a particular service, the Company can better tailor advertising and email messages to the User’s interests. Ultimately, all this knowledge helps to provide Users with the highest quality service.
The user can disable cookies in the settings of the web browser or mobile device they use. Please note that some website functions may become unavailable after cookies are disabled.
As with most websites, the Company collects some information automatically and stores it in statistics files. This information includes Internet Protocol (IP) address, browser type and language, Internet service provider, referring and exit pages, operating system information, date and time stamp, and clickstream information. The Company uses such information to understand and analyze trends, administer the Site, study user behavior on the Site, and gather demographic information about its general user population. The Company may use such information for its marketing purposes.
In some email messages, the Company may use clickable links to information posted on the Company website. When users click on such links before they reach the destination page on the Company’s website, their requests are separately registered. A company can track such “pass” data to help it determine interest in specific topics and measure the effectiveness of communications with consumers. If User prefers not to have interactions tracked in this way, User should not click on text or image links in email messages.
Pixel tags allow the Company to send email messages in a consumer-readable format and indicate whether such messages have been read. The Company may use such information to limit or stop communications sent to consumers.
6. Protection of personal information
The Company takes precautions — including legal, organizational, administrative, technical and physical — to ensure the protection of the User’s personal data in accordance with Art. 19 of the Federal Law of July 27, 2006 N 152-FZ “On Personal Data” in order to ensure the protection of the User’s personal data from unauthorized or accidental access to it, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.
When the User uses certain of the Company’s products, services or applications or posts on forums, chats or social networks, the personal data provided is visible to other users and can be read, collected or used by them. The user is responsible for the personal data that you choose to provide, in such cases independently. For example, if a User provides their name and email address in a forum post, that information is public. Please take precautions when using such features.
Integrity and preservation of personal information
By interacting with the Company, the User can easily keep their personal data and information up to date. The Company will store the User’s personal data and information for the period necessary to fulfill the purposes described in this Privacy Policy, unless a longer period of storage of data and information is required or permitted by law.
Third Party Sites and Services
The Company’s websites, products, applications and services may contain links to the websites, products and services of third parties. Products and Services The Company may also use or offer products or services of third parties. Personal data and information collected by third parties, which may include information such as location data or contact information, is subject to the privacy practices of such third parties. The Company encourages the User to review the privacy practices of such third parties.
The Operator is not responsible for the actions of third parties who, as a result of using the Internet or the Site Services, gained access to information about the User and for the consequences of using data and information that, due to the nature of the Site, are available to any Internet user.
Maintaining User confidentiality at the Company level
In order to make sure that the User’s personal data is safe, the Company communicates confidentiality and security standards to the Company’s employees and strictly monitors the implementation of confidentiality measures within the Company.
Privacy Questions
If the User has any questions regarding the Company’s Privacy Policy or the Company’s processing of data, the User may contact the Company via the contact details for feedback.
7. User requests
The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Operator.
Users have the right to send their requests to the Operator, including requests regarding the use of their personal data, sending the withdrawal of consent to the processing of personal data in writing to the address specified in the General Provisions section of this provision, or in the form of an electronic document signed with a qualified electronic signature in accordance with legislation of the Russian Federation, and sent to contacts for feedback.
The request sent by the User must comply with the requirements established by the Rules for submitting requests to the Service and Support Service, namely contain:
- number of the main identification document of the user or his representative;
- information about the date of issue of the specified document and the issuing authority;
- information confirming the user’s participation in relations with the Operator (in particular, the serial number of the user id or a short (subdomain) name that replaces the serial number id (if such is provided for by the functionality of the website));
- signature of the User or his representative;
- E-mail address;
- contact number.
The Operator undertakes to consider and send a response to the User’s request within 30 days from the date of receipt of the request.
Other
In all other respects that are not directly reflected in the Privacy Policy, the Company undertakes to be guided by the norms and provisions of the Federal Law of July 27, 2006 N 152-FZ “On Personal Data”
A visitor to the Company’s website who provides his personal data and information thereby agrees to the provisions of this Privacy Policy.
The Company reserves the right to make any changes to the Policy at any time at its discretion in order to further improve the system of protection against unauthorized access to personal data reported by Users without the User’s consent. When the Company makes material changes to the Privacy Policy, a corresponding notice will be posted on the Site along with an updated version of the Privacy Policy.
This Policy does not apply to the actions of third party Internet resources.
LLC “Plant of waterproofing materials “Hydrocord”